Thomas Schneider: Managing Director at Winwall
Implementation: Our search was aimed at finding an SAP partner to carry out the implementation of the SAP Business One starter package, encompassing four user licences. Our objective was to streamline our business operations through this implementation.
Layout Customisation: Upon the successful completion of the implementation project, we also sought assistance for four distinct layout modifications tailored to our sales processes. We envisioned a technical team that could promptly facilitate these changes whenever the need arose.
Navigating the selection process was complex due to our existing business model. Ingold Solutions GmbH stood out as a viable option. As an SAP Silver partner, they have a proven track record of achieving excellent results for multiple clients. Our confidence in their team grew as they presented their portfolios in an informative manner. Open and ongoing communication allowed us to fully understand the technologies the team planned to employ, ensuring our goals were aligned.
SAP B1 Implementation (Standard Package): The need for four user licences was met within Cloudiax's Private Cloud infrastructure. We requested the implementation of the Standard Package, leveraging Ingold Solutions' business blueprint template. This process involved the creation and configuration of a database with the blueprint details. Following seamless integration, we received credentials for all four users.
Layout Customisation (Support): Four layout adjustments were necessary to optimise our sales processes. With the expertise of Ingold Solutions skilled technical team, we effectively obtained the required assistance, and they seamlessly incorporated these changes into the Cloudiax Environment.
Ingold Solutions handled the implementation and provided support. The technologies used during the process included:
Three people were in constant touch with us. The SAP Project Manager, Technical Consultant, and SAP Functional Consultant.
The team successfully concluded the tasks within the designated timeframe. Upon evaluating the demo, we decided to test it out and were genuinely content with the results. Any minor challenges that arose were promptly and skillfully resolved in a highly professional manner.
The Project Manager was always upfront with the solutions and effectively communicated with the rest of the team members. The means of communication were Microsoft Teams and Email.
We hold the view that the Ingold Solutions team maintains a positive demeanor. Every challenge encountered has been met with effective solutions. Their commitment to enhancing methodologies and the calibre of their work is ever-present. They exhibited attentiveness to our queries, displayed meticulousness in addressing specifics, and consistently provided expert guidance.
There isn't much to say because the team is constantly striving for improvement. We want them to be successful in all their future endeavours.
