Creditsafe is a global business intelligence expert, specialising in business credit checking and comprehensive B2B solutions. Founded in Oslo in 1997, we have grown to 25 offices across 14 countries in Europe, North America, and Asia.
We are the most widely used business intelligence agency worldwide. With wholly owned, locally sourced data, we create one of the most predictive credit scoring models on the market, ensuring our clients receive the most up-to-date and accurate data available.
Our German entity is managed by country manager Jens Junak, who has gained years of experience in various financial sector companies, including SCHUFA, Coface Germany and Intrum Justitia.
Creditsafe is constantly growing and developing its business. That’s why we were looking for an SAP Partner to create a Business One Integration to the Creditsafe API that simplifies business operations for companies.
We wanted to offer our solution to those already using SAP Business Pro Van, allowing these companies to access our over 365 online reports and business information directly within their application. Our goal was to reduce workload, accelerate internal processes, and improve usability for these companies.
With Ingold Solutions, we found a partner for this solution. This integration provides our customers with a direct connection to our data. Additionally, Ingold Solutions offers agile customer support, assisting our customers with important application questions.
We observed a growing need for APIs among our customers. Increasingly, companies want to simplify their processes by accessing crucial data, such as credit scores, directly within their systems.
This is why we are already cooperating with partners for interfaces such as SAP, Salesforce and Microsoft 365.
With Ingold Solutions as our fourth partner for SAP, we were able to expand our API Portfolio. One of the main deciding factors was the high usability of Business Pro Van SAP. During the implementation, we stayed in touch with Ingold Solutions to understand the technologies they would use for our API.
Ingold Solutions, an SAP Silver partner, has worked with many clients and provides a user-friendly solution that is also cost-effective.
Ingold Solutions addressed our requirements by creating an easy-to-use Creditsafe API add-on for the SAP Business One dashboard. The integration has simplified the client onboarding and monitoring process. The technologies used during the process include:
During the implementation process, a large team from both sides was involved.
From our side, it was mainly our Creditsafe customer support team. We gathered the desired requirements from the customer side and defined major bullet points for the solutions. In cooperation with Ingold Solutions, we tested the integration in a live environment. We received support from the SAP Project Manager, Technical Consultants and SAP Functional Consultant.
Together with Ingold Solutions, we implemented the integration and launched the Creditsafe API SAP Business One based on customer requirements.
Overall, the cooperation has been satisfying. The team tested, implemented, and launched the Creditsafe API for SAP Business One within the stipulated timeframe. We were quite satisfied with the demo. The few minor issues that we faced were addressed quickly and in a highly professional manner. The development team did a great job!
The Project Manager was always upfront with solutions and effectively communicated with the rest of the team members via Microsoft Teams and email.
We found the Ingold Solutions team, to have a positive attitude. There haven't been any problems that haven't been resolved. They are constantly improving their processes and work quality. Additionally, the team was attentive to our concerns, paid close attention to the details, and was always ready to share their expertise.
There isn't much to say because the team is constantly striving for improvement. We wish them success in all their future endeavours.
